Friday, 05 April 2013
Auchrannie Resort has been awarded the prestigious “Investors in People” (IIP) gold status in recognition of the continuous investment they have made in training and development of their team.
It is the first time that a business on Arran has been granted the award. Auchrannie are also the first hotel in Scotland to have been recognised with gold status.
IIP focuses on business improvement through employee engagement, using proven approaches which help organisations understand how they can best lead, manage and develop their people.
By applying the Investors in People “plan - do – review” approach Auchrannie has ensured that they get their training strategy right first time and the result has been a continuous improvement in team performance.
Speaking on news of the award, Deputy General Manager David Johnston said “Being part of IIP is all about ensuring that we achieve best practice throughout the training and development of our team. This ensures that we can deliver on our promise to treat every customer as an individual and provide a unique experience with passion and personality.”
Auchrannie have been involved with ‘Investors in People’ for a number of years using the process to benchmark their training practices against those of other businesses throughout the UK.
There are only a few dozen businesses within Scotland that have achieved IIP Gold status, amongst them are hugely successful organisations including DHL, Tesco Mobile and Diageo.
Linda Johnston, Auchrannie’s executive director added “Since we first opened the doors 25 years ago we have always recognised that only by investing in our team can we deliver outstanding customer service. Being awarded IIP Gold status is a reflection of this investment and one that every single member of the team should be proud of”.