About Us
Auchrannie Resort became an Employee Owned Company in November 2017. We are proud to be the first Scottish hotel/resort to become employee owned. Auchrannie will therefore, always remain an independent, locally run organisation with community values at its heart.
Auchrannie was acquired by Iain & Linda Johnston in 1988 with a view to providing indoor leisure facilities on the island. In the process of achieving this objective, Auchrannie has grown from a 16 bedroom guest house to a resort now comprising two 4 star hotels with 85 rooms, thirty 5 star self-catering luxury lodges, 14 retreats, three iconic restaurants, a shop, two leisure clubs with pools, a destination spa, an outdoor adventure centre and a childrens 'Playbarn'. Auchrannie was owned by the Johnston family, until November 2017 when it became Employee Owned.
OUR PEOPLE
Iain Johnston MBE - (1933 to 2015). Iain founded Auchrannie resort in 1988 with the help of Ronnie Mann and Linda Johnston and was Managing Director until 2010. Iain was proud and happy to have the opportunity to build Auchrannie for the benefit of its guests, staff and the Isle of Arran. We are all grateful for his part in creating the amazing Auchrannie resort as without his vision, passion, drive and generosity none of this would have happened.
Linda Johnston, Co-founder and Executive Chairperson. Linda has been here since 1988. She takes a practical and strategic interest in most aspects of the business and is passionate about all things Auchrannie. She also represents the Resort externally, working with a broad range of public and private stakeholders in the wider environment, both directly and as a member of many voluntary, not for profit, groups and organisations. She was a founding Director of VisitArran in 2012 and is currently a member of Arran Economic Group and Ayrshire Visitor Economy Strategy Group. She is also a Director of Arran Development Trust (Vice Chair) and Ayrshire & Arran Destination Alliance (Chair).
Richard Small, Resort Director. Richard is in charge of all operations and infrastructure at Auchrannie and his knowledge of EVERYTHING Auchranie is exceptional, as is his attention to detail. Richard first started work at Auchranie as a kitchen porter, aged 14. Since then, he has spent the majority of his working life at Auchrannie working his way through the ranks in many different roles as well having several “breaks” to experience work elsewhere and to undertake professional development. He has been in his current role since 2007 and is a Director on the Company Board.
Ronnie Mann was part of the indispensable “team of three” which founded Auchrannie in 1988. Since his “retirement” in 2015, Ronnie continues to demonstrate his commitment and love for Auchrannie on a consultancy basis and as a valued board member.
Colin Morrison is our Finance Director and keeps us all on the financial straight and narrow. Colin is also a board member and central to Auchrannie’s strategic development.
David Johnston is the Projects Director. David's day to day responsibilities fall mainly within future development, estate management and health & safety.
Kate Aitken, HR & People Development Manager ensures the whole team continue to deliver the "Awesome Auchrannie" vision of "hospitality with passion and personality".
Gordon Hay, Business Development Manager. Gordon looks after the front of house team as well as revenue growth, marketing and IT for the resort, ensuring that we always stay ahead of the curve.
OUR COMPANY STRUCTURE
Our Operating Board, who are responsible for the management and operation of the business are:
Linda Johnston (Chair)
Colin Morrison
Richard Small
David Johnston
Ronnie Mann
Our Employee Ownership Trust Board, who are responsible for ensuring that the Operating Board run the company in accordance with the ethos of the Employee Trust are:
Andrew Harrison (Independent Trustee)
Paulina Olkiewicz (Employee appointed trustee)
Janine Crisp (Employee appointed trustee)
Colin Morrison (Company appointed trustee)
David Johnston (Company appointed trustee)
CUSTOMER PROMISE
Our aim is to deliver hospitality with passion and personality. We will treat you as an individual and aim to provide a truly awesome, special and unique experience which gives you a happy and relaxed holiday that exceeds your expectations. We care passionately about what we do, aim to give value for money and we will act professionally with integrity at all times.
FAIR WORK
Auchrannie strives be one of Scotland’s best Employers and an exemplar for Fair Work in hospitality, where every voice within the organisation is valued. We have been a Real Living Wage accredited employer since 2018 and this means that everyone in our business, no matter their age or position, is paid the Real Living Wage as a minimum. We put core values; People First, Community, Integrity and Uniqueness are at the heart of everything we do and work collaboratively as one team to achieve our goals.
TIPS
At Auchrannie, we strongly believe that all of our team members contribute to the awesome service experience received by our guests and we believe in the full and fair distribution of tips and gratuities. We work with an independent troncmaster who allocates tips fairly in line with the rules of the scheme. Auchrannie pays all charges relating to card gratuities and the administration fee for the scheme, meaning that 100% of the tips received from our guests are distributed to the team on a monthly basis.
THE AUCHRANNIE CHARITABLE TRUST
In 2022, we launched the "Auchrannie Charitable Trust" (charity number: SC049852). The Auchrannie Charitable Trust will support local charities and groups who work to improve our island’s environment and the wellbeing of our community. Monies raised will help to make Ayrshire and Arran a better place for visitors and residents. From 1st October 2022 submissions for charitable support will be invitied from local groups and organsiations. For more information please visit https://charity.auchrannie.co.uk