I'm travelling without a car, how do I get to the resort?
Auchrannie is a pleasent 20 minute walk from Brodick ferry terminal. We also operate a complimentary shuttle service to and from each sailing, to collect you or your bags (should you choose to walk). This service can be booked online or by calling us on 01770 302 234.
Can I bring my pet?
We welcome dogs to the resort, unfortunatley we are unable to accept any other pets. You can add dogs during the online booking process or let us know by calling our reservations team on 01770 302 234. For more information about where we welcome dogs, check out our VIP guide.
What time is check in and check out?
Check in and check out times vary by accommodation type, the follow times currently apply:
Check in for House Hotel, Spa Resort & One Bedroom Retreats is 2pm, check out is 11am
Check in for Lodges, Cedar Cottage and Two Bedroom Retreats is 4pm, check out is 10am.
Can I get an early check-in?
Early check in can not be guaranteed, however we will do our best to get you into your accommodation as early as possible. Drop by our reception desk as soon as you arrive on the island and our team will ensure your room is prioritised.
Can I get a late check-out?
We can not guarantee late check outs in advance. However our reception team will be able to advise either on the day or the day prior to departure whether this might be possible. A late check out fee may apply.
Do I need to book in advance for restaurtants and spa treatments?
We always recommend booking at least a few days in advance to ensure you get your preferred dining or spa times. Bookings can be made online or by calling us on 01770 302 234. There is no need to book for breakfast, lunch or to use any of our leisure facilities.
Can I order a special extra for my room or my friends room?
Of course, we offer a range of wines, sweet treats and other gifts which can be delivered to the room, accompanied with a hand written card. These can be ordered online or over the phone, 01770 302 234.
